frequently asked
questions

Simply add your favorite items to the shopping cart, then proceed to checkout where you fill in your shipping and payment details before confirming the purchase.

Yes, we ship to many countries worldwide. Shipping fees and delivery times vary based on your location and chosen shipping method.

Standard shipping usually takes between 5 to 10 business days, depending on your destination and shipping option selected at checkout.

Absolutely! Once your order is shipped, we will send you a tracking number so you can monitor its progress until delivery.

We accept returns within 30 days of delivery if the items are in original condition and packaging. Some exclusions may apply.

To start a return or exchange, please contact our customer service team who will guide you through the process step-by-step.

Keep your jewelry dry and store it separately in a soft pouch to avoid scratches. Avoid exposure to harsh chemicals and perfumes.

Yes, our pieces are crafted from hypoallergenic materials suitable for sensitive skin to prevent irritation.

Yes, we provide custom jewelry options. You can reach out to us with your ideas and we’ll help bring them to life.

Use our detailed online ring size guide or visit a jeweler to measure your finger accurately for the best fit.